How can I report technical issues or bugs in Konami's video games and software? – Konami

Konami offers gamers and users dedicated customer support channels to report technical issues or bugs encountered in their video games and software.

Reporting Technical Issues to Konami

If you experience any technical problems or bugs while using Konami's video games or software, it is important to report these issues promptly to help improve the overall gaming experience.

Visit the official Konami Support page dedicated to the specific game or software you are using. Here you will find detailed instructions on how to submit bug reports or feedback.

Support page URL: https://www.konami.com/en/support/

How to Submit a Bug Report

Go to the Konami Support page and navigate to the support section for your specific game or software.
Locate the option to report a technical issue or bug.
Provide detailed information including your device type, operating system, and the exact steps to reproduce the issue.
Submit the report using the provided form or contact method.

Tips for Effective Reporting

Include screenshots or video clips of the issue, if possible.
Describe your system environment clearly (console model, PC specs, OS version).
Explain what you were doing when the bug occurred and how reproducible the issue is.

Additional Support Resources

Before submitting a bug report, you may find answers or quick fixes in Konami’s troubleshooting guides and frequently asked questions available on the support page.

For further assistance, contact Konami’s customer support through the channels listed on their official site.

Conclusion

Reporting technical issues helps Konami maintain the high quality and enjoyment of their games and software. Providing detailed and accurate information ensures your concerns are addressed efficiently. We appreciate your contributions to making the gaming experience better for everyone.